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Family Mookata bans customers using personal containers for buffet food, citing theft and waste.
Family Mookata, a Singaporean buffet chain, has introduced a zero-tolerance policy banning customers who take food from its buffet using personal containers, following four incidents since 2023, including a recent case involving a mother and son.
The chain will ban offenders from all locations, share their photos online, and refuse service to banned individuals.
Despite a $10 per 100g food waste fee, the policy had limited effect.
The restaurant emphasizes its dine-in-only model, citing operational strain and food loss, and urges customers to respect the system.
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La familia Mookata prohíbe a los clientes el uso de contenedores personales para la comida del buffet, citando robo y desperdicio.