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Microsoft has removed phone-based activation for Windows and Office, now requiring online login via Microsoft account.
Microsoft has quietly ended phone-based activation for Windows and Office, requiring users to activate software online via a Microsoft account.
The change, confirmed by users and analysts, removes the long-standing option to call Microsoft’s automated system for activation codes, a method previously used for offline or remote installations.
Now, attempts to use the phone line redirect callers to a web portal, and the process no longer works as it once did.
The shift reflects Microsoft’s broader move toward cloud-based, account-linked software management, enhancing security and compliance but limiting access for users without reliable internet or those using older systems.
The company has not issued a public notice, leaving many unaware until encountering the deactivated service.
Microsoft ha eliminado la activación basada en el teléfono para Windows y Office, que ahora requiere inicio de sesión en línea a través de la cuenta de Microsoft.