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Insurance mis-selling complaints in India rose to 26,667 in 2024-25, prompting regulatory action.
Mis-selling complaints in India’s insurance sector rose to 26,667 in 2024-25, making up 22.14% of all grievances, up from 23,335 the previous year, despite stable total complaints.
The IRDAI urged insurers to conduct root cause analyses, improve product suitability, and strengthen distribution controls.
While insurance density increased slightly to $97 per capita, penetration remained stagnant at 3.7%, well below the global average, with life insurance penetration at 2.7%.
The Finance Ministry and new regulatory reforms aim to enhance transparency and curb unethical sales practices.
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Las quejas de venta errónea de seguros en la India aumentaron a 26,667 en 2024-25, lo que provocó una acción reguladora.