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flag Insurance mis-selling complaints in India rose to 26,667 in 2024-25, prompting regulatory action.

flag Mis-selling complaints in India’s insurance sector rose to 26,667 in 2024-25, making up 22.14% of all grievances, up from 23,335 the previous year, despite stable total complaints. flag The IRDAI urged insurers to conduct root cause analyses, improve product suitability, and strengthen distribution controls. flag While insurance density increased slightly to $97 per capita, penetration remained stagnant at 3.7%, well below the global average, with life insurance penetration at 2.7%. flag The Finance Ministry and new regulatory reforms aim to enhance transparency and curb unethical sales practices.

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