Evri faces backlash in Oxfordshire over missing packages and fake delivery confirmations in early 2026.

Evri faces early 2026 complaints in Oxfordshire over delivery issues, including the use of stock photos to confirm deliveries, leading to missing packages and resident frustration. Residents in Grove’s Wellington Gate reported hundreds of lost parcels before Christmas, with some claiming gifts were never delivered. Doorbell footage showed packages tossed onto doorsteps without drivers exiting vehicles. Athar Chaudhry, a repeat complainant, said a delivery was confirmed with a photo of another home. Evri acknowledged the problems, apologized, and said a driver involved resigned and was replaced, with the new hire receiving positive feedback. The company emphasized most of its 34,000 couriers are reliable, but concerns remain over accountability and delivery accuracy.