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Corsair canceled orders for its $240 memory kits due to a pricing glitch, sparking customer backlash.
Corsair canceled orders for its 48GB DDR5 Dominator Titanium RGB memory kits, mistakenly priced at $240 due to a system error, sparking backlash from customers who had already purchased them.
The company cited a pricing glitch and lack of inventory, issuing full refunds and offering discount codes, though many found them ineffective.
The kits were later relisted for over $500, fueling frustration.
Corsair clarified it does not accept pre-orders for DRAM and confirmed a separate PC order cancellation was due to fraud detection, not pricing.
The incident underscores the risks of technical errors in online retail.
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Corsair canceló pedidos de sus kits de memoria de $ 240 debido a un fallo en los precios, lo que provocó una reacción negativa de los clientes.