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flag CEO Jim Fish’s hands-on leadership reduced Waste Management’s injuries by 5.8% in 2024, aiming for 2.0 by 2030.

flag Waste Management CEO Jim Fish, leading the $90 billion company since 2016, regularly rides trash routes and attends 1 a.m. safety meetings to stay connected with frontline workers, inspired by his father-in-law. flag His hands-on approach has revealed operational challenges like winter weather impacts in Boston and language barriers in Rhode Island, leading to improved safety through bilingual leadership. flag The company achieved a 5.8% drop in injuries in 2024 and aims to reduce its injury rate to 2.0 by 2030, emphasizing that safety investments build long-term trust and performance despite delayed financial returns.

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