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British Gas warns up to 54,000 UK homes may lose heat and hot water this winter due to frozen pipes.
British Gas warns up to 54,000 UK homes may face heating and hot water issues this winter due to frozen pipes, with cold snaps and snow expected.
The company promotes the "11am rule," urging households to contact them by 11 a.m. for same-day help.
Frozen pipes, especially in unheated areas, can burst when thawing, causing leaks and flooding.
Engineers advise insulating pipes, letting taps drip, and maintaining indoor temperatures above 10°C.
If a pipe freezes, safely thaw it with hot (not boiling) water, reset the boiler, and turn off the water supply if a burst occurs.
Last winter, over 1.2 million customers needed repairs.
British Gas advierte que hasta 54.000 hogares en el Reino Unido pueden perder calor y agua caliente este invierno debido a tuberías congeladas.