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ECG's system glitch on Dec. 28, 2025, blocked electricity credit purchases for MMS meter users via app, short code, and vendors.
The Electricity Company of Ghana (ECG) reported a technical issue on December 28, 2025, disrupting electricity credit purchases for customers with MMS-compliant meters via the ECG Mobile App, short code, and third-party vendors.
The company apologized for the inconvenience, confirming its technical team is working to resolve the problem.
No timeline for resolution was provided, but ECG assured customers that efforts are underway to restore full service promptly.
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El fallo del sistema de ECG el 28 de diciembre de 2025 bloqueó las compras de crédito de electricidad para los usuarios de medidores MMS a través de aplicaciones, códigos cortos y proveedores.