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Fewer than 5% of people request receipts for Christmas returns, risking inability to exchange gifts.
A new survey by Ireland’s CCPC finds only 5% of people ask for a receipt when returning unwanted Christmas gifts, with 42% of gift-givers omitting them—men are more likely than women to skip this step.
Without proof of purchase, returns or exchanges are often impossible, though retailers may allow them at their discretion.
Online purchases offer a 14-day cancellation window, while faulty items are protected for up to six years, but only with documentation.
The CCPC urges including receipts to reduce waste, as 10% of unwanted gifts go unused or discarded, and nearly a quarter of gift vouchers remain unspent despite a five-year validity.
Menos del 5% de las personas solicitan recibos para las devoluciones navideñas, arriesgando la imposibilidad de intercambiar regalos.