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NHS staff in North Cumbria face frequent abuse, prompting a campaign for respect and accountability.
NHS staff in North Cumbria’s emergency departments report frequent verbal abuse and occasional physical assaults, with some facing two to three incidents daily.
Dr Emma Farrow, an emergency medicine consultant, said such aggression harms staff wellbeing, disrupts care, and can delay treatment.
The trust’s HUMAN campaign aims to remind patients that healthcare workers are human and deserve respect.
Dr Gill Findley noted nearly a quarter of staff experienced harassment, with those from minority ethnic backgrounds disproportionately affected.
NCIC uses a yellow card system for warnings and a red card to threaten withholding treatment for repeated misconduct, encouraging reporting and accountability.
El personal del NHS en el norte de Cumbria se enfrenta a abusos frecuentes, lo que provocó una campaña por el respeto y la rendición de cuentas.