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Lloyds Bank is fixing its app after 10 million users reported issues tracking pending transactions.
Lloyds Bank is addressing customer concerns about its mobile app, used by about 10 million people, after users reported difficulties tracking transactions, particularly pending ones.
The bank confirmed it is reviewing feedback and working to improve functionality, including considering a pending balance feature to help users match receipts and manage finances.
While no timeline was given, Lloyds urged customers to continue using the app and said it remains committed to enhancing the digital experience based on user input.
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Lloyds Bank está arreglando su aplicación después de que 10 millones de usuarios reportaron problemas para rastrear transacciones pendientes.