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The GAO says the FAA lacks consistent hiring evaluations and needs better data use for accountability.
The GAO has found the FAA lacks consistent evaluation of its air traffic controller hiring processes, with no measurable performance goals, limiting accountability.
While data collection is improving, the FAA doesn’t consistently use it to assess outcomes or guide decisions.
The GAO recommends setting clear hiring and training goals, creating a centralized applicant dashboard for real-time updates, and using data to improve staffing efficiency and transparency.
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La GAO dice que la FAA carece de evaluaciones de contratación consistentes y necesita un mejor uso de datos para la rendición de cuentas.