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A family’s Christmas Day reservation at a UK pub was canceled without notice, leaving them to celebrate at home.
A family of nine from Meir, Stoke-on-Trent, is upset after their five-year Christmas Day reservation at The Saracens Head pub was canceled without notice.
They had booked in September but were not asked for the usual deposit, raising concerns after the previous landlord left and the pub closed for renovations.
When they tried to confirm the booking, they were told the pub wasn’t serving Christmas dinners and claimed they weren’t informed.
Unable to find another venue in time, they will now celebrate at home.
The pub has not addressed the cancellations publicly, though it posted about a kitchen “mini-transformation” and a new menu launch in the new year.
The family said they no longer plan to return due to poor communication.
La reserva del día de Navidad de una familia en un pub del Reino Unido fue cancelada sin previo aviso, dejándoles celebrar en casa.