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WeBuyCars to pay $140,000 fine and refunds after violating South Africa’s consumer laws.
WeBuyCars has agreed to a R2.5 million fine and R3.4 million in refunds to 31 consumers after the National Consumer Tribunal approved a settlement over allegations it violated South Africa’s Consumer Protection Act.
The company faced scrutiny for selling used cars with undisclosed defects and using unfair contract terms that stripped consumers of legal rights, including remedies for faulty vehicles.
The tribunal ruled invalid clauses relying on Dekra reports that don’t assess mechanical reliability.
As part of the consent order, WeBuyCars must revise its sales terms, launch a two-year consumer awareness program, and create 300 new jobs over five years.
The order, enforceable like a High Court decision, marks a significant enforcement of consumer rights in the used car market.
The National Consumer Commission continues investigating other companies, including Shein and Temu, over potential CPA violations.
WeBuyCars pagará $140,000 de multa y reembolsos después de violar las leyes de consumo de Sudáfrica.