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A Texas H-E-B store gave free groceries to customers after a system crash disabled registers during the holiday rush.
On Monday morning in Burleson, Texas, H-E-B customers received free groceries after a computer system failure disabled all cash registers during the holiday rush.
Store employee Destanie informed shoppers of the outage and later announced that those with full baskets would get their items at no cost, prompting cheers and emotional reactions.
H-E-B said the decision prioritized customer experience during the holidays.
The incident occurred as the retailer continues expanding across North Texas with stores under its H-E-B, Central Market, and Joe V’s Smart Shop brands.
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Una tienda H-E-B de Texas dio comestibles gratis a los clientes después de que un fallo del sistema desactivara los registros durante el ajetreo de las vacaciones.