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Tenants in Swindon report severe mould after window repair; council admits delayed response despite health risks.
Tenants David and Linda Curtis in Swindon report worsening mould growth—described as thick and furry—around a window after a recent pane replacement, causing peeling wallpaper and health concerns due to their asthma and COPD.
Despite contacting the council’s out-of-hours line on December 21, no immediate action was taken.
The council admitted it failed to follow its own damp and mould policy, acknowledged a delayed response, and confirmed a visit on December 24 to address the issue.
Government guidance warns that damp and mould can severely impact respiratory health and mental well-being, especially for vulnerable individuals.
Los inquilinos en Swindon informan de moho severo después de la reparación de la ventana; el consejo admite una respuesta tardía a pesar de los riesgos para la salud.