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Italy’s antitrust agency ordered Meta to pause WhatsApp policy changes blocking rival AI chatbots, citing competition and consumer choice risks.
Italy’s antitrust authority has ordered Meta to temporarily halt WhatsApp policy changes that could block rival AI chatbots, citing risks to competition and consumer choice.
The move, part of an ongoing investigation into Meta’s business practices, follows concerns that the tech giant’s restrictions may stifle innovation and limit market access for AI developers.
Meta called the decision flawed, arguing AI chatbots strain systems not designed for them, and plans to appeal.
The action aligns with broader EU efforts to regulate Big Tech, contrasting with U.S. regulatory approaches.
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La agencia antimonopolio de Italia ordenó a Meta que detuviera los cambios de política de WhatsApp que bloqueaban los chatbots de IA rivales, citando riesgos de competencia y elección del consumidor.