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Global e-commerce surpassed $6 trillion in 2025, but 70% of cross-border carts are abandoned due to hidden fees and poor checkout experiences.
Global e-commerce exceeded $6 trillion in 2025, with cross-border sales rising faster than domestic ones, but cart abandonment remains high at about 70%.
Unexpected costs like shipping, taxes, and duties—especially when revealed late—are the top reason for abandonments, particularly in international transactions.
Shoppers also face barriers such as unfamiliar payment methods, unclear delivery times, currency confusion, and poor localization.
By 2026, consumers expect upfront visibility of total landed costs, delivered-duty-paid (DDP) shipping, and pricing that includes taxes where common.
Offering local payment options like digital wallets and bank transfers can boost conversion by up to 7.4% and increase revenue.
Seamless, transparent, and region-specific checkout experiences are now essential for global success.
El comercio electrónico global superó los $ 6 billones en 2025, pero el 70% de los carritos transfronterizos se abandonan debido a tarifas ocultas y malas experiencias de pago.