Ujjivan SFB saw 200x ROI and 15% higher digital adoption using Netcore’s localized automation in regional languages.

Ujjivan Small Finance Bank in India achieved a 200x return on investment and a 15% increase in digital adoption after using Netcore Cloud’s agentic, hyper-localized automation. The bank deployed personalized, event-triggered messages in regional languages across SMS, WhatsApp, email, and push notifications to guide new customers through their first 90 days. This approach boosted cross-sell conversions by 14% and improved engagement, especially in rural areas, supporting the bank’s financial inclusion goals.