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A Fiji Airways flight from Nadi to Auckland was delayed over 20 hours on Dec. 21, 2025, due to staffing and operational issues, causing passenger frustration.
A Fiji Airways flight from Nadi to Auckland was delayed over 20 hours, departing at 7am on December 21, 2025, after multiple rescheduling, leaving passengers frustrated over poor communication and limited support despite meal vouchers.
The airline cited unavoidable operational issues, including staffing challenges, and acknowledged the disruption was worsened by high holiday travel demand.
Passengers reported no Fiji Airways staff at Nadi Airport to provide updates, and hotel accommodations were scarce.
The airline apologized, promised improved procedures, and offered a discount code as compensation.
Flights to Hong Kong and Auckland also faced delays.
Un vuelo de Fiji Airways de Nadi a Auckland se retrasó más de 20 horas el 21 de diciembre de 2025, debido a problemas operativos y de personal, lo que causó frustración a los pasajeros.