Christmas shoppers face rising fake goods, with over 1,000 more complaints than last year, posing safety risks and offering refund rights.

Christmas shoppers are warned about a surge in counterfeit goods, with over 1,000 more complaints than last year, according to Citizens Advice. Fake items—especially toys, electronics, beauty products, and clothing—may pose safety risks if they don’t meet safety standards. Red flags include unusually low prices, poor quality, missing seals, or blurry logos. Most fakes are bought in physical stores, but online platforms also contribute. Consumers may get a full refund within 30 days, a replacement or refund within six months, or a partial refund after that. Sellers cannot deny refunds just because an item is fake. Shoppers can use chargebacks or Section 75 claims for eligible purchases and should report sellers to Trading Standards and seek help via Citizens Advice.