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Bupa Hong Kong partners with Cognizant to use AI for faster, cheaper, and more accurate insurance claims processing.
Bupa Hong Kong has partnered with Cognizant on a five-year AI-powered business process automation initiative to modernize health insurance claims processing.
The cloud-based solution uses generative AI and advanced fraud detection to cut processing times, reduce costs, and improve compliance and customer satisfaction.
The project, Cognizant’s largest IOA deal in Hong Kong, aims to streamline operations and enhance service delivery, with potential for regional expansion.
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Bupa Hong Kong se asocia con Cognizant para utilizar la IA para un procesamiento de reclamos de seguros más rápido, más barato y más preciso.