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flag Two Auckland PAK’nSAVE stores violated New Zealand’s Privacy Act by allowing staff and security contractors to share customer CCTV footage on social media, causing harm.

flag Two PAK’nSAVE stores in Auckland breached New Zealand’s Privacy Act due to poor oversight of third-party security providers, allowing guards and an employee to share unauthorized CCTV footage of customers on social media, leading to harassment and reputational harm. flag The Privacy Commissioner found failures in safeguarding personal information and preventing unauthorized disclosures, stressing that retailers remain accountable for contractors. flag Corrective actions, including training and written agreements, are required.

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