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Two Auckland PAK’nSAVE stores violated New Zealand’s Privacy Act by allowing staff and security contractors to share customer CCTV footage on social media, causing harm.
Two PAK’nSAVE stores in Auckland breached New Zealand’s Privacy Act due to poor oversight of third-party security providers, allowing guards and an employee to share unauthorized CCTV footage of customers on social media, leading to harassment and reputational harm.
The Privacy Commissioner found failures in safeguarding personal information and preventing unauthorized disclosures, stressing that retailers remain accountable for contractors.
Corrective actions, including training and written agreements, are required.
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Dos tiendas PAKnSAVE de Auckland violaron la Ley de Privacidad de Nueva Zelanda al permitir que el personal y los contratistas de seguridad compartieran las imágenes de CCTV de los clientes en las redes sociales, causando daño.