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Kroger's CEO reports a major shift as customers increasingly choose online orders over in-store shopping.
Kroger's CEO has raised concerns about a significant change in customer shopping behavior, noting a noticeable decline in in-store visits and a growing preference for online ordering and delivery.
The shift, he says, reflects broader trends in consumer habits, including increased reliance on digital platforms and convenience-driven purchasing.
The company is adapting by expanding its digital infrastructure and optimizing supply chains to meet evolving demands.
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El director ejecutivo de Kroger informa de un gran cambio a medida que los clientes prefieren cada vez más los pedidos en línea a las compras en la tienda.