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Hertfordshire Fire and Rescue missed its 90% first-engine response target in 2024/25, responding within target on 89.6% of calls.
Hertfordshire Fire and Rescue Service missed its first engine response target in 2024/25, achieving the standard on 89.6% of calls—slightly below the 90% requirement—up from 89.8% the prior year.
The service failed the target 65 times, compared to 41 in 2023/24, with most delays measured in seconds.
The average first engine arrival time was seven minutes and seven seconds, well within the target window.
Officials confirmed all delays were reported and emphasized ongoing efforts to improve crewing and station coverage.
The service conducted 1,139 home safety visits and 10,169 fire safety checks, with continued collaboration on fire risks in Houses of Multiple Occupancy.
Despite a 2023 inspection rating fire prevention as 'Inadequate,' progress has been made on some recommendations.
The service’s budget was £42.2 million, with £420,000 in savings from efficiency measures.
Hertfordshire Fire and Rescue falló su objetivo de respuesta del 90% en el primer motor en 2024/25, respondiendo dentro del objetivo en el 89,6% de las llamadas.