WestJet pauses plan to install non-reclining seats on most 737s due to backlash over reduced space and accessibility concerns.

WestJet has paused its plan to install non-reclining seats on most of its Boeing 737 fleet following widespread backlash from passengers and employees over reduced legroom, limited overhead space, and concerns for travelers with mobility needs. The airline will now proceed with the reconfiguration on only 22 aircraft while reviewing feedback, delaying the broader rollout. The change, intended to boost revenue through tiered seating and increased capacity, drew criticism for mimicking ultra-low-cost carriers and increasing crew fatigue. The pause reflects growing industry trends of shrinking economy space and rising ancillary fees.