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A mother and son are homeless for the fourth Christmas after unsafe construction ruined their UK flat, sparking national concern over leasehold abuses.
A mother and her teenage son are homeless for a fourth Christmas after construction by the freeholder of their Ashford, Surrey flat caused severe damage, including a collapsed ceiling and pigeon infestation, rendering the home uninhabitable.
The roof extension project, started in 2022, was halted by the Health and Safety Executive over safety breaches, with residents reporting debris falling and ongoing structural risks.
Despite complaints and legal efforts, leaseholders like Kate Morris have faced setbacks, including being ordered to pay £7,000 in legal fees, while insurance denied claims due to the property’s lack of watertightness.
Over 1,000 leaseholders have contacted the BBC about similar issues, highlighting widespread concerns about the leasehold system, poor freeholder accountability, and the lack of support for affected residents.
Una madre y su hijo están sin hogar por cuarta Navidad después de que una construcción insegura arruinara su piso en el Reino Unido, lo que provocó preocupación nacional por los abusos de arrendamiento.