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Charter cut 176 jobs in Portland, Maine, closing its call center as part of nationwide efficiency efforts.
Charter Communications laid off 176 employees at its Portland, Maine call center on December 11, 2025, as part of a shift to consolidate customer service operations at other U.S. locations.
The company cited improved efficiency in training and technology delivery, with affected workers offered relocation, internal job transfers, or 90 days of regular pay followed by severance.
The Portland facility, which represented about a quarter of Charter’s Maine workforce, was permanently closed.
The move follows a broader trend of layoffs and closures across the company in 2025.
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Charter recortó 176 empleos en Portland, Maine, cerrando su centro de llamadas como parte de los esfuerzos de eficiencia a nivel nacional.