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A water crisis in Kent, affecting 24,000 homes since Nov. 29, keeps a boil water order in place due to ongoing quality issues, despite regulatory compliance.
A prolonged water crisis in Kent, affecting 24,000 homes near Tunbridge Wells since November 29, has kept a boil water notice in place due to recurring water quality issues.
South East Water’s CEO is facing calls to resign, but the company’s water supply director, Douglas Whitfield, said the problems stem from systemic industry-wide challenges, not individual failures, citing findings from an independent Water Commission.
Despite water meeting regulatory standards before the notice and continued supply for toilets and showers, treatment has not resolved the issue, and the boil order remains in effect until safety is confirmed.
Whitfield apologized for earlier overly optimistic statements, acknowledging the situation is more complex than initially thought.
The Consumer Council for Water has called for a thorough investigation.
Una crisis de agua en Kent, que afecta a 24,000 hogares desde el 29 de noviembre, mantiene una orden de hervir agua debido a los continuos problemas de calidad, a pesar del cumplimiento normativo.