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Singapore fines Courts and Prism+ for deceptive online practices, requiring refunds and policy changes.
Singapore’s Competition and Consumer Commission (CCS) has fined retailers Courts and Prism+ for deceptive online practices.
Courts was found to have auto-added unsolicited items like vacuum cleaners to carts without consent, leading to unintended purchases; it has since agreed to stop the practice, refund affected shoppers, and fix its website.
Prism+ used fake countdown timers, misleading low-stock alerts despite ample inventory, and exaggerated discount claims, citing technical errors.
Both companies have committed to ceasing unfair tactics.
The CCS warns consumers to review carts carefully and emphasizes that businesses must obtain clear consent, provide accurate pricing, and avoid false urgency.
Singapur multa a Courts y Prism+ por prácticas engañosas en línea, exigiendo reembolsos y cambios en las políticas.