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flag New Zealand’s ACC faces scrutiny for allegedly misleading job applicants about remote work, prompting union action and a delayed policy change.

flag The Public Service Association is urging New Zealand’s Commerce Commission to investigate ACC over allegations it misled job applicants by advertising up to three days of remote work, only to require in-office work three days a week without prior notice. flag The ads, running from June 2023 to at least July 2025, are accused of violating the Fair Trading Act. flag After the union filed legal action, ACC paused the policy change and agreed to consult staff, delaying implementation until early 2026. flag The PSA maintains the original ads were deceptive and that ACC must be held accountable, amid broader concerns about workplace culture following a critical internal review.

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