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Disney restricts DAS eligibility to developmental disabilities, requiring video reviews, sparking legal and ethical debate.
Disney has revised its Disability Access Service (DAS) at U.S. theme parks, now limiting eligibility mainly to developmental disabilities such as autism and requiring video interviews with staff and medical professionals for verification.
The changes, intended to curb abuse like paid line-skipping, have prompted a federal lawsuit and shareholder challenge, with critics saying they unfairly exclude guests with other disabilities, including chronic illnesses and blindness.
Disney maintains the updates comply with the ADA and continues offering alternatives like wheelchair access, quiet areas, and sign language services, but legal and policy debates over access versus abuse prevention continue.
Disney restringe la elegibilidad de DAS a las discapacidades del desarrollo, lo que requiere revisiones de videos, lo que desencadena un debate legal y ético.