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flag An 18-year-old woman and friends were denied entry to a North Wales holiday park due to identity verification issues, despite rebooking, sparking safety concerns.

flag An 18-year-old woman and her friends were denied entry to a North Wales holiday park, Haven's Hafan y Mor, on the day of their arrival despite having rebooked after an initial cancellation. flag The park cited failed identity verification, requiring the lead booker to be 21 or older and demanding a bank card, which the teen did not have as she uses mobile payments. flag Though she presented her birth certificate, staff refused check-in and escorted the group off the property after dark, sparking safety concerns. flag The park said it attempted to contact the teen via voicemail but could not resolve the issue on-site, maintaining its policy was followed.

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