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Salesforce's CEO addresses investor doubts over AI strategy despite strong earnings and revenue growth.
Salesforce CEO Marc Benioff is addressing investor concerns about the company’s AI strategy despite reporting strong Q3 results, with revenue up 9% to $10.9 billion and earnings per share rising 37% to $2.19, surpassing expectations.
The company’s forward outlook also exceeded forecasts, and shares initially surged over 5% before settling to a 2% gain.
Benioff emphasized AI’s role in transforming customer operations through tools like Agentforce, which automated support roles and led to a 4,000-person workforce reduction.
Despite Salesforce’s $8 billion acquisition of Informatica and a push to become a leader in AI-driven enterprise platforms, investor skepticism remains due to slower-than-expected corporate adoption of AI tools.
The company’s market value has dropped 35% from its peak, erasing $125 billion in shareholder wealth, even as Benioff projects $60 billion in annual revenue by 2030.
El director ejecutivo de Salesforce aborda las dudas de los inversores sobre la estrategia de IA a pesar de las fuertes ganancias y el crecimiento de los ingresos.