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Starting Dec. 1, 2025, Vietnamese airports require most passengers to use biometrics or kiosks for check-in, boarding, and security, per new government directive.
Starting December 1, 2025, Vietnamese airports will limit check-in counters to passengers with checked baggage or special needs, requiring all others to use biometric ID via the VNeID system or self-service kiosks for full check-in, security, and boarding.
The change, mandated by Prime Minister Pham Minh Chinh’s Directive No.
24, aims to speed up processing and reduce congestion on domestic flights.
Passengers must have a Level 2 VNeID account and complete eKYC through airline apps.
While the system improves efficiency, travelers may face challenges with technology access or connectivity, so officials recommend testing the process early and carrying physical IDs as backup.
A partir del 1 de diciembre de 2025, los aeropuertos vietnamitas requieren que la mayoría de los pasajeros utilicen biometría o quioscos para el check-in, el embarque y la seguridad, según una nueva directiva del gobierno.