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7-Eleven is testing AI robots in stores to restock shelves and manage inventory, aiming to boost efficiency and shift staff to customer service.
7-Eleven is testing robots in select stores to handle tasks like restocking shelves and inventory management, marking a new phase in automation within the convenience store industry.
The rollout, part of a broader effort to improve efficiency and reduce labor costs, began in late 2024 and is now expanding to more locations across the U.S.
The robots use sensors and AI to navigate store aisles and monitor stock levels, aiming to free up human employees for customer service roles.
While the initiative is still in early stages, it signals a growing trend of automation in retail.
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7-Eleven está probando robots de IA en las tiendas para reabastecer las estanterías y administrar el inventario, con el objetivo de aumentar la eficiencia y cambiar el personal al servicio al cliente.