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A driver broke through a barrier at Worcester’s NCP car park after being trapped over an hour due to a broken machine and denied exit despite no payment proof.
A driver at NCP’s Worcester Cathedral Square car park broke through a barrier after being trapped for over an hour due to a broken ticket machine and a remote operator refusing to allow exit without proof of payment.
Multiple drivers, including Paul Steele and his family, waited in long queues on the second floor, unable to pay or leave despite repeated attempts to contact NCP.
The company apologized and launched an urgent investigation, citing a single working machine and no on-site staff as contributing factors.
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Un conductor rompió una barrera en el estacionamiento del NCP de Worcester después de estar atrapado durante más de una hora debido a una máquina rota y se le negó la salida a pesar de no tener prueba de pago.