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flag A new code launched in New Zealand on Nov. 26, 2025, helps lenders spot and assist victims of financial abuse, a form of family violence.

flag Good Shepherd NZ and the Financial Services Federation launched a code of practice on November 26, 2025, to help lenders identify and support customers facing economic abuse, a form of family violence. flag The code, developed with family violence experts and lender representatives, provides guidance on recognizing signs like hidden debts or sudden payment failures and offers practical steps for staff responses. flag It is part of a broader push to extend similar standards to energy, telecom, and financial advising sectors starting in 2026. flag Over 60% of women seeking refuge support reported financial abuse, highlighting the need for systemic change. flag Support is available through national helplines.

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