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flag AI is changing how New Zealanders find info, reducing website traffic but boosting credibility-focused businesses.

flag AI is reshaping how New Zealanders find information, with more users relying on AI tools like chatbots and overviews that deliver answers without clicks, reducing website traffic for many businesses. flag While some, like MoneyHub and legal firms, see increased engagement from AI-referral users seeking deeper insights, others face declining visits due to "zero-click" results. flag Companies are shifting focus from keywords to online reputation, reviews, and content quality to be cited by AI, with platforms like Reddit gaining influence. flag Risks include inaccurate AI recommendations, such as bookings for non-existent travel accommodations, and clients arriving with flawed AI-generated advice, especially in legal and financial fields. flag As AI's role grows, businesses must prioritize credibility and accuracy to remain relevant.

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