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AI is changing how New Zealanders find info, reducing website traffic but boosting credibility-focused businesses.
AI is reshaping how New Zealanders find information, with more users relying on AI tools like chatbots and overviews that deliver answers without clicks, reducing website traffic for many businesses.
While some, like MoneyHub and legal firms, see increased engagement from AI-referral users seeking deeper insights, others face declining visits due to "zero-click" results.
Companies are shifting focus from keywords to online reputation, reviews, and content quality to be cited by AI, with platforms like Reddit gaining influence.
Risks include inaccurate AI recommendations, such as bookings for non-existent travel accommodations, and clients arriving with flawed AI-generated advice, especially in legal and financial fields.
As AI's role grows, businesses must prioritize credibility and accuracy to remain relevant.
La IA está cambiando la forma en que los neozelandeses encuentran información, reduciendo el tráfico de sitios web pero impulsando negocios centrados en la credibilidad.