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flag A 2025 study shows regional Australians' community connection through local shopping dropped to 78%, with a wide generational divide.

flag A 2025 study finds that 78% of regional Australians still feel connected to their communities through local shopping, though this marks an 8-point decline from 2024. flag The Heartbeat of Australia survey, involving over 7,000 people, reveals a stark generational gap: 91% of Baby Boomers feel connected via local shopping, compared to 65% of Generation Z. flag Small, family-run businesses provide personal interactions that strengthen community ties but struggle to compete with online retailers during events like Black Friday. flag Many regional businesses lack digital presence, especially on platforms like TikTok, limiting their reach with younger shoppers. flag Nearly a quarter of regional residents feel ignored by major brands that skip local advertising. flag Despite declining engagement, 58% still rate their communities as great places to live, highlighting the need for small businesses to adapt through digital tools and unique in-person experiences to remain relevant.

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