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flag AWS Bedrock capacity issues delayed $52.6M in sales, pushing clients to rivals despite major infrastructure upgrades.

flag In late 2025, Amazon Web Services faced a severe capacity shortage in its AI service Bedrock, causing delays and lost revenue for major clients like Epic Games, Vitol, Atlassian, and GovTech Singapore, with at least $52.6 million in sales delayed. flag Companies shifted workloads to competitors such as Google Cloud due to denied or slow quota approvals, higher latency, and performance gaps. flag Despite AWS adding over 3.8 gigawatts of power—more than any other cloud provider—and planning to double capacity by 2027, demand outpaced supply, especially from large clients using custom Trainium chips. flag Amazon acknowledged the strain, citing rapid growth in Bedrock and promising improvements ahead of its December re:Invent conference.

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