Amazon fired 14,000 workers in November 2025 via automated messages, drawing criticism for lacking empathy.

Amazon laid off 14,000 employees in November 2025 using automated messages and texts to deliver termination notices, prompting criticism from workplace experts who called the method impersonal and lacking in dignity. The communications, titled “Update Regarding Your Role at Amazon,” directed affected workers to virtual meetings or HR contacts. Critics highlighted the growing use of technology in layoffs, raising concerns about empathy and ethical treatment in the modern workplace.