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Target's new "10-4" policy in MN and WI requires employees to greet customers within four feet with eye contact, a wave, and a smile.
Target has launched a "10-4" policy in Minnesota and Wisconsin, requiring employees to make eye contact, wave, and smile within ten feet of customers and greet them personally within four feet.
The initiative aims to improve customer experience and boost sales, particularly during the busy holiday season.
While some appreciate the friendlier atmosphere, others question the expectation of constant positivity.
The policy reflects broader retail challenges in balancing employee well-being with customer service demands.
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La nueva política "10-4" de Target en MN y WI requiere que los empleados saluden a los clientes dentro de cuatro pies con contacto visual, un saludo, y una sonrisa.