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Leon is ending its Roast Rewards program in Jan 2026 due to high demand straining service, returning to its core focus on fresh food.
Leon, a UK coffee chain with 70 locations, is ending its Roast Rewards subscription program in January 2026, citing operational challenges from overwhelming customer demand that strained staff and service quality.
The £25 monthly plan had offered up to five free coffees daily and a 20% food discount.
The decision follows a leadership shift and a strategic return to the brand’s original focus on fresh, healthy food, with no immediate plans to revive the program.
Subscribers will receive a loyalty point gift as a farewell.
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Leon pondrá fin a su programa Roast Rewards en enero de 2026 debido a la alta demanda que agota el servicio, volviendo a su enfoque principal en alimentos frescos.