Middletown resumes utility billing in December with estimated bills and back-charges after a cyberattack.

Middletown will resume utility billing in December after a cyberattack disrupted services in August, with residents receiving estimated bills based on 2024 usage and a 25% increase to cover missed service charges. Trash and stormwater fees will be fully back-billed and return to normal in January. Payments made during the outage will be applied to December bills. The city plans to restore meter readings and traditional billing in 2026, with no set timeline yet. Outstanding balances will be spread over six billing cycles. Delinquent accounts will face resumed shutoffs with individual notices. The city has spent $1.03 million on recovery, including contracts with cybersecurity firms. Phone, Wi-Fi, and email services were restored in October, and online public records access is available, though delays may occur. Details about data exposure or fingerprint checks remain undisclosed.