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Microsoft CEO Satya Nadella is overhauling the company’s business model for the AI era, focusing on efficiency, new pricing, and AI agents amid rising costs and competition.
Microsoft CEO Satya Nadella is leading a major internal push to overhaul the company’s business model for the AI era, drawing parallels to the 2010 cloud transition.
In a November 2025 memo, he called for new pricing strategies, greater efficiency, and a shift toward AI agents, appointing Rolf Harms—key architect of Microsoft’s cloud strategy—to guide the effort.
The move responds to rising infrastructure costs, investor concerns over AI profitability, and competition from Google and Amazon.
Nadella emphasized the need to build an “AI factory” and expand AI agents, while integrating OpenAI’s chip designs into its long-term roadmap.
The initiative underscores Microsoft’s urgent effort to adapt its economic model amid uncertain returns and rapid industry change.
El CEO de Microsoft, Satya Nadella, está revisando el modelo de negocio de la compañía para la era de la IA, centrándose en la eficiencia, nuevos precios y agentes de IA en medio del aumento de los costos y la competencia.