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flag Surrey’s policing shift raised complaints, but serious harm cases fell, as oversight expands to address systemic issues.

flag British Columbia’s police complaint office reported a 5% increase in cases to 1,524 in 2024–2025, driven by Surrey’s full transition from RCMP to local policing, yet serious harm investigations dropped to 13—less than half the prior four-year average. flag The office is expanding its mandate to conduct systemic investigations into root causes of misconduct, citing cases like former Vancouver officer Keiron McConnell’s. flag It also noted a significant rise in resolved cases, improved use of body cameras, and ongoing efforts to build trust, especially in Indigenous and marginalized communities.

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