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A Virgin flight from Queenstown to Brisbane was diverted to Christchurch due to an engineering issue, stranding passengers without return flights until Wednesday.
A Virgin flight from Queenstown, New Zealand, to Brisbane was diverted to Christchurch on Monday due to an engineering issue, leaving passengers stranded with no immediate return flights until Wednesday.
The aircraft landed safely but could not be restarted, and Virgin has no staff at Christchurch, forcing travelers to rebook their own accommodations.
The airline apologized, said it is arranging hotel stays and compensation claims, and is working to transport passengers to Brisbane.
This follows prior disruptions involving Virgin in New Zealand.
Australia has no mandatory compensation for flight delays, unlike in Europe and the U.S., and proposed reforms would not require airlines to pay passengers for disruptions.
Un vuelo de Virgin desde Queenstown a Brisbane fue desviado a Christchurch debido a un problema de ingeniería, dejando a los pasajeros sin vuelos de regreso hasta el miércoles.