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JPMorgan Chase’s new fraud prevention effort blocked $12B in scams in 2024 using real-time alerts, expert teams, and partnerships.
JPMorgan Chase has launched its largest fraud prevention effort, combining real-time alerts, payment blocks, and a scam interruption team with behavioral psychologists to stop fraud.
The bank prevented $12 billion in scam losses in 2024 and offers free workshops nationwide.
It partners with AARP to train staff on protecting vulnerable adults and collaborates with law enforcement and tech firms.
Despite progress, victims of authorized scams often face no reimbursement, a gap consumer advocates say must be addressed.
The initiative aligns with a new federal strike force targeting transnational crypto fraud, particularly from Southeast Asia.
El nuevo esfuerzo de prevención de fraudes de JPMorgan Chase bloqueó $ 12B en estafas en 2024 usando alertas en tiempo real, equipos de expertos y asociaciones.