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flag New Zealand begins restricting police in mental health crises to emergencies only, raising safety concerns.

flag New Zealand’s Phase Three of its Mental Health Response Change Programme, starting November 16, 2025, restricts police involvement to only imminent threats to life or property, requiring emergency calls to be triaged through 111. flag The Public Service Association warns the shift leaves mental health workers and patients at increased risk, as staff often conduct high-risk in-person assessments without immediate police backup. flag Critics say security staff lack legal authority under the Mental Health Act, and the phased withdrawal of police from hospitals, transport, and emergency departments has created safety gaps without adequate alternatives. flag Health NZ has not detailed how risks will be managed, sparking concerns over worker safety and patient care.

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